Product Description
More than a decade after establishing itself as the number-one book on international business etiquette, Kiss, Bow, or Shake Hands has been fully revised to reflect the profound global transformation that has occurred since its debut. In this new edition, author Terri Morrison McCarthy-the leading expert in this field-has included:
Comprehensive updates for each of the book's 60-plus country chapters Several brand-new sections, including Cultural IQ tests, "Know Before You Go" tips, and alerts on international security issues Additional chapters on Austria, Belize, Ireland, South Africa, and Vietnam
The most comprehensive, authoritative text of its kind, the first edition of this invaluable reference guide has won a following among high-ranking military officials, influential corporate executives, and business school professors alike. This new edition, with its wealth of revised material and discussions of current hot topics, is proof that such a classic only gets better with time.
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Amazon.com Review
In a global economy, it is crucial for business people to be sensitive to cultural differences. And although the best reason for doing so may be ethical, it's great for business as well! This is an invaluable book for "doing well while doing good" in your intercultural relations, covering the protocols of appointments, business entertaining, greetings, forms of address, gestures, dress, and gifts in 60 of the nations you're most likely to be doing business. Some interesting excerpts: - Australia: The "thumbs-up" sign, which in the U.S. indicates "O.K." is considered rude.
- Brazil: The colors of the Brazilian flag are green and yellow, so avoid wearing this combination in any fashion.
- China: Avoid making exaggerated gestures or using dramatic facial expressions. The Chinese do not generally use their hands when speaking, and become distracted by a speaker who does.
- Indonesia: Since it is impolite to disagree with someone, Indonesians rarely say "no"...a clear way to indicate "no" is to suck in air through the teeth.
The authors are very aware that no generalizations apply to all residents of a nation, and are careful not to stereotype or judge. Highly recommended to any business traveler--or any student of the diversity of human cultures. (Note: a great companion volume for this book is Gestures, which is devoted entirely to explaining the varieties of hand gestures in 82 countries!)
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 great book, not so great service,
I think this a great and intersting book. It is a great help for international buisness. Although it took three weeks to get a book from someone located in the same state as me. It shouldn't have taken so long, i needed it for a class.
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Very useful
Well composed and useful book for those traveling abroad as well for seeking additional knowledge on the cultural experiences of different countries.
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 Kiss, bow or handshakes
the book serves as a source of information for leadership and managers in global perspective
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 World is Truly Smaller
With all the international trade and travel to and from foreign countries this book prepares all people in the cultures and foreign courtesies
each of us should at least have an idea of. Most foreigners appreciate even the most small recognition that we can expend toward their culture and practices even if we make small blunders in doing so - it shows we are aware that there are differences in cultures and we are at least trying to show respect for theirs'.
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A great resource for business travelers
This was a recommendation and I have found it to be very helpful. Use it as a general reference only but it is nice to have a little insight to the different cultures.
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