ThatsNeato NeatoShop
Enter Keywords:
Index : Product Listings : Product DetailsBack


  View Larger
The Best Practice: How the New Quality Movement is Transforming Medicine
By Charles Kenney ( PublicAffairs )
Release Date: 2008-07-21
Average Customer Rating:
List Price: $26.95
Price: $17.79
Eligible for FREE Super Saver Shipping on orders over $25.
Availability: Usually ships in 24 hours
 Add to Cart 

Product Description

Americans have always thought their healthcare system was the best in the world. But starting in the late 1990s, shocking reports emerged that showed this was far from the truth. Treatment-related deaths or “complications” were found to be the fifth leading cause of death for Americans, and hundreds of thousands of patients were being harmed by botched medical procedures.

Spurred by the quality crisis, a group of visionary physicians led by Donald Berwick and Paul Batalden embarked on a study of industrial “quality improvement” techniques, daring to apply them to the practice of medicine despite resistance from the medical community. The Best Practice tells the story of this burgeoning movement, and of how the medical landscape is being radically transformed—for the better.
 


Customers Who Bought This Item Also Bought

Better: A Surgeon's Notes on Performance

Management Lessons from Mayo Clinic: Inside One of the Worlds Most Admired Service Organizations

Redefining Health Care: Creating Value-Based Competition on Results

How Doctors Think

Results That Last: Hardwiring Behaviors That Will Take Your Company to the Top

Product Reviews:
  Excellent Quality Movement Summary 
Charles Kenney's book is insightful and is written to be read easily. The story of today's quality movement in healthcare, from its inception in the "Breakfast Club" to the major national symposia now presented by that Club's successor, the Institute for Healthcare Improvement (IHI) is both enlightening and inspiring. A most valuable addition to my library.
  Where there's hope... 
I think Mr Kenney offers an honest and somewhat optimistic take on the health care challenges facing our country. There are certain hurdles to overcome, but the modeling of "best practices" and the new reliance on technology-driven solutions offers some room for optimism.
  Interesting stuff and a good read 
There is some very interesting information in there, things I really had no idea were happening (like studying Toyota to reduce medical errors). Considering I work on the other side of things, actually seeing patients, I feel like this work hits some important points, but perhaps not the most pressing and direct issues that impair providers from providing excellent care every time.

Jessica Sims
([...])
  Best Practice 
This is an excellent resource for health care providers in highlighting the many changes that can help revise the health care system and ensure a high quality of care.
  IHI plus 
An excellent review of the history of the quality improvement movement in America. Easy to read, informative, and concise. I highly recommend it for anyone who involved in health care administration. It would be an excellent introduction into the QI process for hospital board of directors. Jim Slavin